Academic Advisor (Porto)

Academic Advisor - Admissions Office

• We are looking for an ambitious and talented student recruitment professional to join our growing Admissions team. You will be directly responsible for the recruitment and enrolment of new BA & MA students in international markets. 
• You will be a strong communicator with high levels of empathy, a knowledge of the recruitment process and the ability to work remotely whilst collaborating with the rest of the Team. 
• You will liaise with our Student Office Team to coordinate the analysis and verification of student requirments, provide answers and guidance on the courses we offer.
• You must be highly proficient in written and oral communication in both English as the primary working language as well as either Spanish or Portuguese.
• You must have a strong working knowledge of the recruitment cycle, the ability to communicate to both inform / advise / persuade and demonstrate an ability to deliver on short deadlines.

As an Academic Advisor, your primary job duties will include:

1. Connecting with students through outbound phone-calls who have registered an interest in our courses and schedule interviews to provide guidance
2. Conduct webinars, online interviews (video and voice) professionally and educate our market
3. Advise prospecting students on their course options and encouraging enrolment where appropriate
4. Be the main point of contact for your list of prospective students in the enrolment process

Your performance will be measured based on 3 key aspects:

• Recruitment Performance - the number of students engaged, interviewed, enrolled and registered
• Collaboration / Teamwork - internal communication skills and support offers to your team
• Innovation & Initiative - your overall contributions to innovate within the team / wider school

You will receive training, mentoring, workplace equipment and become part of a highly collaborative, effective recruitment team that deals with inbound and outbound communications campaigns to prospective students in 100+ countries around the world. It is a challenging role at times, intellectually, and you must have determination and focus to reach your recruitment results. If you have a previous sales, education or recruitment background, this is an advantage. We provide a generous bonus scheme linked to performance, statutory holiday, additional time off where required and flexible working hours.

This job is full-time located in either one of our world-wide Admissions Office in Porto.

What is LSDM?

London School of Design & Marketing is a specialist higher education institution providing courses in design and marketing to students from 100+ countries around the world. We provide distance learning courses at undergraduate, postgraduate and executive level. All our degrees are fully accredited  and delivered digitally.

What’s the background?

LSDM was founded in 2015 to offer digital-first education to international students. Our parent institution, Talent, was founded in 1984 and operates a network of international schools, representing some 12,000 students from K12 to Postgraduate level. Our core belief is Individuality Through Education and LSDM has received significant investment to develop a digital-first education approach.

What does LSDM offer?

Over 90% of our students are working professionals that need flexible study options, a high-quality course and an accredited UK degree at Bachelor or Masters level. As a trilingual school offering all courses in English, Spanish or Portuguese, we provide a diverse and international environment. Our faculty and admissions office are committed to providing vocational excellence in education and attracting the best talent to work with our team.

What are the benefits of studying with LSDM?

• Highly specialised school in Design and Marketing
• Receive a high-quality Bachelor or Master degree
• Study 100% online in English, Spanish or Portuguese
• Courses aligned to latest vocational best practice

What’s it like working with LSDM?

Working with London School of Design & Marketing (LSDM) believes in the “Professional of the Future” as a guiding principle for our teams. As a 100% digital school with our head office in London a few word-wide Admission Offices. The majority of our staff work remotely as we have invested heavily in the technology to achieve the balance between personal life, work and performance.

We provide training to new Academic Advisors, the right technology / equipment, flexible working hours, mentoring from professionals with EdTech experience. You will become part of a dynamic, fast-paced and international team committed to 1 core mission: recruiting and educating the professionals of the future. You will be supported with training, technology and mentoring to support your own professional development.