Academic Advisor (North America Market) - Remote

Academic Advisor - Admissions Office (Remote)

• We are looking for an ambitious and talented student recruitment professional to join our growing Admissions team. You will be directly responsible for the recruitment and enrolment of new BA & MA students in international markets.
• You will be a strong communicator with high levels of empathy, a knowledge of the recruitment process and the ability to work remotely whilst collaborating with a team of 7 others in the Admissions Office.
• You will liaise with our Student Office to coordinate the analysis and verification of student documents, provide answers and guidance on the courses we offer, and meet a recruitment target each intake.
• You must be highly proficient in written and oral communication in both English as the primary working language and in your own native language (English, Spanish or Portuguese).
• You must have a strong working knowledge of the recruitment cycle, how to communicate to both inform / advise / persuade and demonstrate an ability to deliver on short deadlines and assigned targets.

As an Academic Advisor, your primary job duties will include:

1. Contacting students who have registered an interest in our courses to schedule interviews.
2. Providing prospective students with detailed information about their chosen courses.
3. Carry out outbound phone campaigns directed at specific international markets e.g. Latin America.
4. Conduct webinars, online interviews (video and voice) professionally and educate our market.
5. Liaise with the Student Office to validate documentation throughout the enrolment process.
6. Advise prospecting students on their course options and encouraging enrolment where appropriate.
7. Meet a recruitment target of a certain number of students each academic intake (4x year).
8. Be the main point of contact for your list of prospective students in the enrolment process.

Your performance will be measured based on 3 key aspects:

• Recruitment Performance - the number of students interviewed, enrolled and registered.
• Collaboration / Teamwork - internal communication skills and support offers to your team.
• Innovation & Initiative - your overall contributions to innovate within the team / wider school.

You will receive training, mentoring, workplace equipment and become part of a highly collaborative, effective recruitment team that deals with inbound and outbound communications campaigns to prospective students in 45+ countries around the world. It is a challenging role at times, intellectually, and you must have determination and focus to reach your recruitment results. If you have a previous sales, education or recruitment background, this is an advantage. We provide a generous bonus scheme linked to performance, statutory holiday, additional time off where required and flexible working hours.

What is LSDM?

London School of Design & Marketing is a specialist higher education institution providing courses in design and marketing to students from 45+ countries around the world. We provide distance learning course at undergraduate, postgraduate and executive level. All our degrees are fully accredited by University for the Creative Arts and delivered digitally.

What’s the background?

LSDM was founded in 2015 to offer digital-first education to international students. This follows the privatisation of its former university IPAM – a world-renowned institution known for excellence in marketing and advertising. Our parent institution, Talent, was founded in 1984 and operates a network of international schools, representing some 12,000 students from K12 to Postgraduate level. Our core belief is Individuality Through Education and LSDM has received significant investment to develop a digital-first education approach.

What does LSDM offer?

Over 90% of our students are working professionals that need flexible study options, a high-quality course and an accredited UK degree at Bachelor or Masters level. As a trilingual school offering all courses in English, Spanish or Portuguese, we provide a diverse and international environment. Our faculty and admissions office are committed to providing vocational excellence in education and attracting the best talent to work with our team.

What are the benefits of studying with LSDM?

• Highly specialised school in Design and Marketing.
• Receive a high-quality Bachelor or Master degree.
• Study 100% online in English, Spanish or Portuguese.
• Fully accredited by University for the Creative Arts.
• 90% lower cost than traditional UK universities.
• All professors with PHDs and experienced faculty.
• Flexible payment options for financial hardship.
• Courses aligned to latest vocational best practice.
• New Short Courses (16 weeks) are now available.

What’s it like working with LSDM?

Working with London School of Design & Marketing (LSDM) believes in the “Professional of the Future” as a guiding principle for our teams. As a 100% digital school, we have our head office in London and Admissions Office in Porto – but the majority of our staff work remotely as we have invested heavily in the technology to achieve remote working.

We provide excellent training to new Academic Advisors, the right technology / equipment, flexible working hours, mentoring from strong leadership in EdTech and much more. You will become part of a dynamic, fast-paced and international team committed to 1 core mission: recruiting and educating the professionals of the future. You will be supported with training, technology and mentoring to support your own professional development. Our team is approaching 30 staff and faculty as we continue our growth trajectory in 2020.